06.15.20: The BoxCaster Pro is out of stock.
Due to the high demand, we are currently unable to fulfill any new orders for the BoxCaster Pro. Please visit https://www.boxcast.com/boxcaster-pro-interest-form to sign up for an email notification for when we are in stock and shipping new units.
Check out this video to learn everything you need to know about the BoxCaster Pro.
*You can find the technical specifications of the BoxCaster Pro here.
Follow these steps below to get started with your BoxCaster Pro.
1. Take your BoxCaster Pro and power supply out of its case and plug the BoxCaster Pro in. You will notice the power supply has the ability to screw onto the Pro so it doesn't fall out. Once plugged in, the BoxCaster will have a black screen and a white light illuminating around it for about 30-45 seconds before it fully powers on.
Once fully powered up. Your BoxCaster Pro should look like this.
2. Plugin your BoxCaster Pro to the internet with an ethernet cable. If you plan on using wifi, click here. Once connected, you can now see if its hooked up via ethernet or wifi. Also, if you click on the screen, you can see more information about the network you are connected to.
3. Now its time to plug in a video and audio source. The BoxCaster Pro has SDI and HDMI for video and XLR / 1/4 combo jacks for audio.
If you plan on running all your audio in video SDI or HDMI, you will not need to plug in anything for audio, everything will come through via SDI or HDMI.
If you plan on plugging in analog audio, you will want to make sure you plug in both left and right channels to the BoxCaster Pro.
Once everything is plugged in, you will see your video connection on the screen and be able to tell if you are getting audio by the audio meters. Click video preview in the button right corner of the screen to have the video go full screen. 
4. Now its time to schedule a test! Log into your BoxCast dashboard and schedule a test to make sure that your live streams will work without a problem.
Other Tips for the BoxCaster Pro
Gain Control
When using analog audio (XLR or 1/4 Inch) you can control the Gain by tapping the analog levels on the audio screen. Use the knob on the screen to adjust the gain. If any additional gain is required, you must use external amplification.
Headphone Jack
The BoxCaster Pro has a headphone output for monitoring the audio of your live stream. The audio you will hear on the headphone output will always be the "production" feed that will be streamed. Also, there will be a slight delay on the headphone audio as well.
Adjusting the Headphone Volume
In the audio screen, tap the headphone icon in the top right. Use the slider to adjust the volume.
USB Port
Currently, the only purpose of the USB port on the BoxCaster Pro is for compatibility with the BoxCast Wireless Scoreboard Adapters. The USB port will not work with cellular modems or other USB accessories.
USB C Port
Currently, the USB C has no functionality, but it will be utilized by future developments.
If you have ideas or suggestions for accessories or enhancements, please submit them using our product suggestion portal.
FAQs
What is the BoxCaster Pro priced at?
- BoxCaster Pro pricing can be found here.
How can I purchase a BoxCaster Pro?
- You must have an active BoxCast subscription in order to purchase a BoxCaster Pro. If you are in the process of subscribing to service, inform your Sales representative of your desire to purchase the BoxCaster Pro. If already subscribing to our service, you may place an order with your Client Manager or with a Customer Success representative. Please reach out to CM@boxcast.com to ask about ordering a BoxCaster Pro.
Does the BoxCaster Pro have audio input and output monitoring?
Yes. Your analog, HDMI, or SDI audio feed can be monitored from the BoxCaster Pro’s onboard LCD touchscreen. A couple of particularly nice features are the onboard Phantom Power and gain staging for your analog inputs. You can also listen to the audio via the headphone jack on the BoxCaster Pro.
Does the BoxCaster Pro have onboard recording?
It does not. If this is something you would like, please email ideas@boxcast.com about why it would be important to you.
Can the BoxCaster Pro passthrough my HDMI input to a SDI output, or my SDI input to a HDMI output?
No. The inputs and outputs for SDI and HDMI are simply passthrough. In other words, what comes in via HDMI, goes out HDMI (the same for SDI).