BoxCast gives you the ability to caption a broadcast while it is live. This gives your viewers the opportunity to use the captions feature during the live broadcast and recorded broadcast. If you would like to have the live captions feature on your account, please reach out to your client manager or email CM@boxcast.com and they will be able to help you.
Below are the instructions on how to use Automated Live Captioning.
1. Schedule a broadcast and fill out all the information as you normally would.
2. Click on Advanced Settings and select "Automated Live Captioning."
3. Now the broadcast will automatically caption the broadcast with no additional set up.
4. Once the broadcast has ended you can review & edit captions the captions that were created. Simply click the text to change what you want it to say. Play using the player on the right, and watch as the blue line tracks through highlights the caption that is currently being played. This is the best way to review an entire broadcast. Click the Play button on each line to skip to listen to the part of the broadcast.
From our automated caption creation, we are able to understand where there was uncertainty about whether the generated words are correct or not. The captions with higher uncertainty are shown as a warning in red. We recommend that you review every line, but if you are limited on time start by editing only the captions with higher uncertainty first. You can filter to only show these by clicking the settings icon in the top right corner then selecting "Review Warning Only" of the editing tool. Please do note that there
Find and Replace
Within the settings, you will also see a Find and Replace Tool. We recommend using this for names and other proper nouns or other uncommon words. When captioning our own Webinars, we often have to change "Box cars" to "BoxCast."
This allows you to control when a caption shows up on the screen.
Add a Caption
You can add a new line at the end of the list of captions be selecting Insert Cue. 5. When you are finished editing, you can click Publish. It will take a few minutes for those captions to process be live for your viewers in the BoxCast Player. Feel free to leave the page. No further action is required to push those captions live.
Q: Can viewers turn on/off the captions?
A: Yes. This is a toggle to enable/disable captions in the player.
Q: How can I improve the quality of the automatically generated captions?
A: The quality of the captions is determined by the quality and clarity of the audio input. A single speaker with a good microphone will perform well, but a crowded room will multiple speakers and on camera audio will be much harder for the automated caption tool to pick out the right words. You can also add custom vocabulary (IE: the name of your organization or city.)
Q: Do the captions show up on the BoxCast.tv App for Apple TV, Roku & FireTV?
Q: Can I edit the captions?
A: You cannot edit the captions during the live event, but you are able to edit the captions after the broadcast with our caption editing tool.
Q: Can I add Captions Automatically to a recorded broadcast?
Yes! Check out this article to learn more - How to use Automated Captioning of Recorded Broadcasts
Q: What languages are supported?
Currently, English is the only supported language. Translations or transcriptions of other spoken languages is not supported.
Q: Will these captions show up everywhere that I streamed the broadcast?
The captions will show up on any BoxCast viewer experience: BoxCast embedded Player, BoxCast.tv and BoxCast Apps for AppleTV and Roku. The captions will NOT show up on Facebook, YouTube, Twitter etc.
Q: Does this support embedded captions via RTMP such as CEA-608, CEA-708, DVB-T, DVB-S, WST?
No. We only support automatically generated captions or separated captions like WebVTT files.
Q: Can the automatically generated captions be downloaded?
Yes! We allow the transcribe of the captions to be downloaded into a WebVTT file or a Text file.
Q: Can I have every broadcast captioned automatically?
If you want your broadcasts to always be captioned go to settings > preferences > click on edit in the Automated Captioning area and select "Always Caption Broadcasts" under the defaults tab.
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