Adding a pre-roll video to your player

A Pre-Event Video is played in a loop as part of the embed widget prior to the event starting. It can be used as a teaser or promotional material.  

You can add a video to an embedded player or you can add an image to appear on ALL players on your account (can be overridden at the Embed level).

Image File Format Tips: These videos are not transcoded by our server, so you need to ensure the video is watchable by your viewers.  Some good rules of thumb are:

  • Your video should be exported as an MP4.
  • Recommend 720p resolution, with variable bitrate (target between 1Mbps and 5Mbps).
  • FastStart should be enabled (moov atom at the front of the file).
  • Video codec: H.264, High Profile, Progressive scan (no interlacing).
  • Audio codec: AAC, 44.1khz or 48khz.

Posting to an individual embedded player:


Posting to all players on your account: 

Go to the Settings tab, then select Player Defaults and click the edit button. Choose the Custom Pre-Event Video checkbox. Drag and drop your MP4 file into the designated area and click Save.


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